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Shannon Airport Departures Information

The Shannon Airport Authority recommend you arrive at the airport 90 minutes before your departure time if travelling within the EU.

If you are travelling so the United States, Australia or equivalent, it is recommended that you arrive a minimum of two hours prior to departure. It is also advised to leave plenty of time to return your rental car at Shannon Airport. Once your car has been returned, a free shuttle bus will bring you directly to the departures hall at Shannon Airport. After returning their rental car, passengers should check in at their designated airline desk.

For convenience, all check-in desks at Shannon Airport are located in the same area on the lower level and are labeled with video monitors. Airline check-in staff review tickets and passports, collect checked bags, and provide necessary Customs and Immigration forms.

Passengers are then directed to the Departures Hall on the upper level. To gain access to the Departures Hall, all passengers must pass through a security screening which includes carry-on luggage scans and metal detectors. After passing through the security screening, passengers gain access to Shannon’s Duty Free shopping area. All items purchased in this area must be “carried-on.” The Departures Hall is fitted with Tax Back desks for visitors participating in tax refund programs, as well as, a café, and toilets.

Passengers must fill out any Customs and Immigration forms provided at check-in while in the Departures Hall. Passengers will proceed to their departure gate. Passengers traveling to the United States will pass through a second security screening and U.S. Customs and Immigration Preclearance, which includes carry-on luggage scans and metal detectors.

In the gate area, passengers have access to toilets and a small Duty Free shop that also sells sandwiches and beverages.

Live information is provided below as a guide only. The flight information is provided with all airlines arriving at Shannon Airport with up to date information including status and expected time of departing.