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Shannon Airport is perfectly located for any visitors looking to travel to the west of Ireland. As part of the DAA, Shannon offers a superb service to all visitors. Facilities at Shannon airport include shops and restaurants, executive lounges and internet access.
Visitors arriving at Shannon are directed from their arrival gate on the upper level to the baggage claim and arrivals hall on the lower level via friendly staff and clear signage. While most visitors follow the glass corridor to the stairs, an elevator is also available for guests.
Before reaching baggage claim, visitors arrive at the immigration area. Lines are designated specifically for European Union passengers and Non-European Union passengers. All travelers should present their passports and any additional paperwork provided by airline personnel.
After clearing immigration, passengers arrive at baggage claim. Baggage carousels are labeled with flight information on video monitors, and passengers collect their bags themselves. Baggage trolleys are available to assist in hauling luggage. A special area is designated for oversize baggage pick up.
Passengers will depart the baggage claim through one of three Irish Customs corridors. Corridors are marked blue for passengers on flights originating from a European Union country, green for passengers with no prohibited or restricted items and all items are within the posted allowances, and red for passengers who do not meet these requirements or are unsure. The Irish Customs corridors lead directly to the public arrivals hall which houses public waiting areas, shops, car hire desks, bank, and other amenities.
Live information is provided below as a guide only. The flight information is provided with all airlines arriving at Shannon Airport with up to date information including status and expected time of arrivals.
After you pick up your bags from the baggage hall and navigated customs you will enter the main arrivals hall. The car rental desks are located directly opposite you when you come through the baggage hall. Our friendly Shannon Airport car hire staff will be ready to meet you and get you on the road.