Car FAQ Details

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AGE POLICY
At the commencement of rental, drivers must meet the requirement for licence eligibility. If the number of years is 8, this does not mean that the driver must have held their licence for 8 years - it means they must have been eligible to hold their licence for 8 years.

Drivers must be eligible to hold a drivers licence for 8 years at the commencement of rental to drive:
MBMN/EBMN/EDMN/CDMN/CDMR/CDMD/IDMN/IDMR/IDMD/CWMR/IWMR/IVMR/EDAN/CDAN/CDAR/IDAN/IDAR/IDAD.
Drivers must be eligible to hold a drivers licence for 11 years at the commencement of rental to drive:
IFMR/IFMD/FDMR/SVMN/SVMR/PVMR/IFAR/FDAR/SVAN/SVAR/PVAR/PDAR
Drivers must be eligible to hold a license for 13 years for group FVMR.

***For driving licences issued in the USA and Canada***
Drivers must be eligible to hold a drivers licence for 9 years at the commencement of rental to drive:
MBMN/EBMN/EDMN/CDMN/CDMR/CDMD/IDMN/IDMR/IDMD/CWMR/IWMR/IVMR/EDAN/CDAN/CDAR/IDAN/IDAR/IDAD.
Drivers must be eligible to hold a drivers licence for 12 years at the commencement of rental to drive:
IFMR/IFMD/FDMR/SVMN/SVMR/PVMR/IFAR/FDAR/SVAN/SVAR/PVAR/PDAR
Drivers must be eligible to hold a license for 14 years for group FVMR.

Drivers over the age of 74 will need to provide a PRINTED medical certificate which states that they are fit to drive and a letter from their insurance company stating that they are currently driving and have not had an accident within the last 5 years. This information must be received at least 5 working days in advance of your rental.
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LICENCE POLICY
In order to rent a car from us, we require that you hold a full, unendorsed driving licence for at least 2 years prior to the start of your rental. Licences must be produced in person at the rental location on collection of the vehicle. Licences must be from the country of permanent residence. NON-EU/EEA driving licences cannot be accepted if the holder has been resident in Ireland for more than 12 months.

Holders of UK, US, Canadian, Australian and all EU member states are NOT required to supply an International Driving Permit (IDP). International Driving Permits where required, MUST BE accompanied by the original domestic licence of the driver. This is clearly stated on the international permit. An International permit presented without the domestic licence, will not be accepted.

UK license
It is a legal requirement that the driver must have both the card and the paper part of their UK license. Where the paper part is missing we reserve the right to refuse a vehicle.

We reserve the right to ask prequalifying questions on your insurance history. You may be refused a vehicle based on the answers you provide.

Irish Law requires that drivers are in possession of their driving licence at all times. Please note that failure to inform us of endorsements on your licence will result in us being unable to provide you with a car and a forfeiture of any deposit taken.
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FORMS OF PAYMENT
We require that the main driver of the car is the holder of a major credit card (MasterCard, Visa, American Express and Diners Club are accepted) which must be produced on arrival. Payment must be made with a credit card as we do not accept other forms of payment (cash, prepaid cards, debit cards, electronic cards or the credit card from a third party will NOT be accepted). At the time of rental, there must be sufficient funds on your card to cover the entire cost of the rental. This includes the deductible/excess amount should you decline our excess waiver cover on collection of the vehicle. Holders of a 'Chip and Pin' credit card must know their PIN number.
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CDW INCLUSIVE RATES
If you have selected a rate inclusive of CDW and Theft cover, your vehicle will have the following excess/deductible and this amount will be held on your credit card for the duration of the rental:

EBMN/EDMN/CDMN................................1200EUR
IDMN/CWMN/IDMD/EDAN/CDAN/IDAR.................1600EUR
FDMR/SVMR/SVAR/FDAR/FFMR/FFAR/IFMR/IFMD/IFAR..1800EUR
FVMR/PDAR.....................................2000EUR

You can reduce your excess to zero by purchasing SDW cover:
EBMN/EDMN/CDMN................................18.16 EUR PER DAY
IDMN/CWMN/IDMD/EDAN/CDAN/IDAR.................21.00 EUR PER DAY
FDMR/SVMR/SVAR/FDAR/FFMR/FFAR/IFMR/IFMD/IFAR..21.00 EUR PER DAY
FVMR/PDAR.....................................24.40 EUR PER DAY

CDW EXCLUSIVE RATES
Only applicable for US/Canadian residents who have a US issued World Mastercard or Canadian issued Visa/Mastercard with relevant cover for the Republic of Ireland. If you have chosen a rate exclusive of CDW and Theft cover, please be advised that for security reasons, 2000EURO will be pre-authorised on your card in case there is any damage. If you cannot provide a letter confirming proof of coverage in Ireland, 10000EURO will be pre-authorised on your card. If there is any damage, this amount can be claimed back through your credit card company. We will NOT be held responsible for any exchange rate charges as a result.

In order to establish if your US MasterCard or Canadian VisaCard/MasterCard includes Auto Rental Insurance in the Republic of Ireland please call your credit card issuer before making your reservation. It is important to confirm to your credit card issuer that the Republic of Ireland as your place of rental. You must provide WRITTEN PROOF that the card has relevant coverage for THE REPUBLIC OF IRELAND. This letter must be dated no more than 2 weeks prior to arrival. If a relevant card and cover letter are not produced at time of commencement of rental OR you have chosen an exclusive rate, and do not hold a credit card that will cover you for CDW, you will be charged for CDW and Theft on arrival at the local daily rate (21EUR - 28EUR per day depending on vehicle size).

*These cards will only be accepted for coverage for a MAXIMUM of 28 days in any one calender year*

Please note that we DO NOT ACCEPT Travel Guard Insurance.

***EXCLUSIVE RATES ARE NOT APPLICABLE TO CUSTOMERS TRANSFERRING OWN IRISH INSURANCE POLICY - ANY CUSTOMER WISHING TO DO THIS MUST CONTACT OUR RESERVATIONS TEAM ON 01 8441944.
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OPTIONAL COVERAGES
The following optional coverages/items will be offered on collection of the vehicle:

Super Damage Waiver Cover
EUR18.16 to EUR24.40 per day

Additional Driver
EUR9.08 per day per driver

Baby/Booster seat
EUR6.81 per day (Max charge EUR47.67)

GPS unit
EUR10.00 per day/EUR50.00 per week
Please note there is a EUR200.00 fee in the event of loss or theft

Travel to Northern Ireland
EUR 34.05 per car

Returning to different location:
Dublin/Cork/Shannon to Dublin/Cork/Shannon

One Way Rentals
Within the same county.................................34.05Euro
Returning to different county (except Knock & Kerry)...68.10Euro
Returns to Knock & Kerry...............................85.12Euro
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FLIGHT INFORMATION (if collecting from an airport location)
For all airport collections, we ask you provide us with the correct flight number and arrival time when booking your vehicle. This is to ensure that if your flight is delayed your car will be held and staff will be in place to greet you when you arrive. If this information is not available to you at the time of booking, we ask you provide us with it at least 5 days before your arrival date. If we do not receive this information in time, we cannot take responsibility for a failed rental.
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VEHICLE HOLD
Vehicles will only be held for 2 hours after the booked pickup time/landing time within our opening hours. After this time, the vehicle may not be available.
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FUEL POLICY
For your convenience, we offer the following 2 fuel options:
1. PREPAID FUEL
Customers can choose our prepaid fuel option at the beginning of their rental at our special discounted rates. For your convenience there is no need to refill the car. With this option, no refunds will be given for unused fuel. Prices for this option are set locally.
2. STANDARD REFUELLING
Customers can return the car as they wish. Should the car return less than full, the customer will be charged Europcar's standard refuelling price per litre.
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TOLL ROADS
The M50 uses a barrier free tolling system between junctions 6 and 7. Drivers are responsible for the payment of their tolls directly with the Toll Operator. Further information regarding toll rates and payment methods will be given on collection of your vehicle. All other toll charges are the responsibility of the renter and must be paid as you enter or exit the toll plaza.
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DEPOSIT/CANCELLATION POLICY
-Once availability has been confirmed, 60% is charged.
-Cancellation Cover can be purchased for EUR 5.00 per booked week. If Cancellation Cover has been purchased, and you cancel at least 24 hours before your pickup time, all charges less the Cancellation Cover will be refunded.
-Where Cancellation Cover has not been purchased, reservations cancelled at least 24 hours before your pickup time will incur a 15% cancellation fee.
-Cancellations less than 24 hours from the pickup time or a no-show will result in a loss of your deposit.
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- Grace Period
A one hour grace period will be provided at the end of each rental within our opening hours. After this a further days rental will be charged.

- One Way Rentals
Within the same county..................................FREE to 34.05Euro depending on location
Returning to different county (except Knock & Kerry)....68.10Euro
Returns to Knock & Kerry................................85.12Euro

- Administration charge - Traffic violations and accident documentation
The renter is responsible for all penalties incurred relating to traffic offences, parking tickets, clamping fines, compound charges, speeding fines and also the provision of documentation relating to accidents. In cases where the renter fails to pay fines/penalties, we will charge an administration fee of 20Euro plus tax.
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If you have chosen to waive our CDW cover, you must hold either a US issued World MasterCard or Canadian issued Gold/Platinum Visa and provide WRITTEN PROOF that the card has relevant coverage for THE REPUBLIC OF IRELAND. This letter must be dated no more than 2 weeks prior to arrival. If a relevant card and cover letter are not produced at time of commencement of rental OR you have chosen an exclusive rate, and do not hold a credit card that will cover you for CDW, you will be charged for CDW on arrival at the local daily rate.

*These cards will only be accepted for coverage for a MAXIMUM of 28 days in any one calender year*

***NOT APPLICABLE TO CUSTOMERS TRANSFERRING OWN IRISH INSURANCE POLICY - ANY CUSTOMER WISHING TO DO THIS MUST CONTACT OUR RESERVATIONS TEAM ON 01 8441944.

Only US issued World MasterCard or Canadian issued Gold/Platinum Visa can be used to waive CDW coverage. If you have any queries, please check with your issuing bank before your arrival to see if you are covered in the Republic of Ireland.

***Please be advised that for security reasons, 2000EURO will be pre-authorised on your card in case there is any damage. If you cannot provide a letter confirming proof of coverage in Ireland, 10000EURO will be pre-authorised on your card. If there is any damage, this amount can be claimed back through your credit card company. We will NOT be held responsible for any exchange rate charges as a result.
35 Northwood Court,
Northwood Business Park, Santry, Dublin 9,
Ireland
Tel: 1800 948 855    Fax: +353 1 844 1915
© 1995 - 2014 Irish Car Rentals Ltd & Car Rental Ireland (Company No: 99340) - Registered in Ireland